Privacy Policy

Latterra Privacy Policy

Data Controller:

  • Trade name: Latterra
  • Owners: Sergi Moya and Carmelo Moya
  • Tax ID: ES40436837P
  • Postal address: Avenida Mediterrània, Bàscara 17483, Girona, Spain
  • Email: info@latterra.cafe
  • Customer service telephone: +34 662307565

Personal data we collect:

At Latterra, we collect the following personal data to ensure the proper functioning of our services:

  • Name
  • Shipping address
  • Email
  • Telephone

Additionally, we use cookies solely for the proper functioning of our website. We do not track behavior or perform advanced personalization using cookies.

Purpose of data processing:

We use personal data for the following purposes:

  • To process and manage your orders.
  • To send commercial communications related to our products and promotions, provided you have given your consent.
  • To improve the user experience on our website.
  • To answer your queries and offer you adequate customer service.

Legal basis for data processing:

The processing of your data is based on the explicit consent you have given us by providing your data on our website or by making a purchase.

Data recipients:

Your personal data will only be shared with:

  • Logistics companies, to ensure the correct delivery of your orders.

We do not share your data with third parties for purposes other than shipping, nor do we perform international data transfers.

Data retention period:

We will retain your personal data for as long as there is a contractual or commercial relationship with you or until you request its deletion. We comply with the legal data retention obligations established by applicable regulations.

User rights:

You have the right to access, rectify, object, limit, delete or request the portability of your personal data. To exercise any of these rights, you can contact us via email info@latterra.cafe or by calling +34 662307565.

Furthermore, if you believe that the processing of your data does not comply with current regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

Security measures:

At Latterra, we implement appropriate technical and organizational measures to protect your personal data and prevent its loss, misuse, unauthorized access, disclosure, alteration or destruction.

Privacy policy update:

We regularly review and update our privacy policy to ensure that it complies with current regulations and accurately reflects our data processing practices.

Last updated: 27/09/24

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